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FAQs
Have a quick question? Check our FAQs for a quick answer
Hilstor Facebook platform is constantly updated with special offers, more interactive sessions and much more.
Please visit Hilstor Youtube channel to get more updates.
Frequently asked questions
Have questions? We’re here to help! Please refer FAQs page for more.
How long does shipping take?
Shipping time varies depending on your location and the shipping method you choose. Please refer to our shipping policy for more details.
Do you offer free shipping?
Yes, we offer free shipping on orders above a certain amount. Please refer to our shipping policy for more details.
Are your products authentic?
The products sold on Hilstor are all 100% original and have been purchased directly from the brands, licensees, or official distributors. We personally verify the authenticity and provenance of each product and each product comes with the original tag attached. We get a signed and stamped reseller certificate for all the brands.
What payment methods do you accept?
We accept a variety of payment methods including credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, Shop pay, Uni Pay.
How can I provide feedback?
We welcome and value your feedback! You can leave us a message through our contact page on our website, or email us at support@hilstor.com.